Privacy Policy of Quill Mart
Last updated: 22 Aug 2026
This Privacy Policy explains how “Quillmart” / “Quill Mart” (“we”, “our”, “us”) collects, uses, and protects information when you use our mobile application (the “App”) to browse products and place orders with our store.
1. Information We Collect
When you use the App, we may collect the following information:
- Account information: your name, phone number, and email address, used to create and manage your account.
- Delivery address and location: the address you provide, and where permitted, your device location, so we can deliver your orders accurately.
- Order history: details of products you purchase, quantities, and order status, so we can process and track your orders.
- Payment information: we do not store your card, UPI, or bank details on our servers. Payments are processed through a secure third-party payment gateway, and we only receive confirmation of successful payment.
- Device information: basic technical data such as device type and app version, used for troubleshooting and improving app performance.
2. How We Use Your Information
- To process and deliver your orders
- To communicate with you about your orders (confirmations, delivery updates, support)
- To improve the App’s functionality and user experience
- To prevent fraud and ensure account security
3. Location Data
The App requests access to your device location, or the delivery address you enter manually, solely to determine and confirm the delivery location for your orders. Location data is not used for advertising and is not shared with third parties beyond what is necessary to complete delivery.
4. Sharing of Information
We do not sell your personal information. We may share limited information with:
- Delivery personnel/partners, to fulfill your order
- Payment gateway providers, to process payments securely
- Service providers who help us operate the App (e.g., hosting, analytics), under confidentiality obligations
- Law enforcement or regulators, if required by law
5. Data Storage and Security
Your information is stored on secure servers with access restricted to authorized personnel. We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
6. Data Retention
We retain your account and order information for as long as your account is active, or as needed to comply with legal, accounting, or reporting obligations.
7. Your Choices
- You can update your account details within the App at any time.
- You can request deletion of your account and associated data by contacting us using the details below.
- You can disable location permissions in your device settings, though this may limit certain App features such as auto-filling delivery address.
8. Children’s Privacy
The App is not directed at children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Email: admin@quillmart.in
